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Track my order

  • On shipping your order we will send a confirmation email with your tracking number to confirm that your order has been accepted.
  • If you have a registered account with Cinnamon, you may check the status of your order online. Visit My Account, sign in to your account and click the ‘Order’ tab.
  • Your order status may take up to one hour to update after your order has been placed.
  • All orders are shipped with Dawnwing. You can also track your orders at

Shipping destinations, costs and delivery times

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Delivery can take longer than expected due to customs clearance procedures in certain countries.

Please select your preferred shipping destination for shipping options, delivery times, shipping costs and all other information. Please note the applicable Terms & Conditions will depend on the shipping destination selected.

Shipping options   Cost   Delivery Times

Major cities in South Africa 1-4 items R55 2-5 working days
Major cities in South Africa 5-10 items R75 2-5 working days
Outlining areas in South Africa R120 5-10 working days
Express R120 1-2 working days
  • All delivery times stated are working days
  • Working days are Monday to Friday, excluding public holidays within the SA and your chosen shipping destination
  • Orders are estimated to arrive between 8:00 and 17:00 local time
  • Orders are shipped from the Durban, South Africa
  • For express deliveries order must be placed before 1pm for next day delivery.
  • During clearance sale periods there may be a delay in order deliveries due to the influx of orders.

Please note: We do not deliver to freight forwarding addresses or PO Boxes.

Please view the full Cinnamon Terms and Conditions, which apply to the shipment of your order.

For any further queries, please Contact Us , Our Cinnamon team who will be happy to assist.